General terms and conditions

These General Terms and Conditions (hereinafter: GTC) DataEdge Kft. (hereinafter: Service Provider), and by the Service Provider via the www.renterest.hu website Customer using electronic commerce services provided (hereinafter: Customer) contains its rights and obligations (hereinafter referred to as Service Provider and Customer collectively: Parties).

The General Terms and Conditions apply to all legal transactions and services that a www.renterest.hu is done through a website, regardless of whether it is performed from Hungary or from abroad, by the Service Provider or its collaborators.

Service Provider Details:

Name: DataEdge Kft.

Head office and mailing address:6728 Szeged, Back Bernát utca 6.

Company registration number: 06-09-023337

Tax number: 25866948-2-06

Email address: info@renterest.hu

Customer service: see 1.7 for more details

GENERAL INFORMATION CREATED BY THE AGREEMENT BETWEEN THE PARTIES

1.1. The scope of these General Terms and Conditions covers all services provided in the territory of Hungary for electronic commerce service, which is on the www.renterest.hu website (hereinafter: Website) through an electronic store (hereinafter: Renterest web store). is happening.

Furthermore, the scope of these General Terms and Conditions covers all commercial transactions in Hungary area, which is established between the Parties specified in this contract. The Renterest shopping in an online store is the electronic commerce services, the information CVIII of 2001 on certain issues of services related to society. law ("Elkertv.") is regulated.

1.2. Shopping in the Renterest online store with an order placed electronically possible, as specified in these GTC.

1.3. A significant part of the services of the Renterest web store are available to all users for, even without registration. However, some services require registration (and then login) concluded, to which anyone is entitled in accordance with the General Terms and Conditions.

1.4. After placing the order, the contract is free and until its fulfillment can be modified or canceled without consequence. This is in an email possibility.

The written contract concluded between the Parties with the purchase of the goods in Hungarian is considered a concluded contract, the Service Provider registers it, and after its creation It is kept for 5 years.

1.5. The language of the contract is Hungarian.

1.6. The Service Provider is not subject to the provisions of any code of conduct.

1.7. Customer service contact details

Customer service opening hours: Mon-Fri: 8-16
Email: info@renterest.hu

REGISTER

2.1. The data sheet can be found under the Registration menu item on the main page by filling out the registration, which consists of two parts.

A preliminary data requester (a freely chosen username, a real e-mail address and a password of your choice) to validate the registration after clicking on the link sent in the service e-mail, a more detailed, personal a data sheet follows, which must also be filled out before the orders are placed can be avoided.

By registering on the Website, the Customer declares that these GTC and the You have read and accept the terms of the Data Protection Statement published on the website You consent to the data processing included in the data protection declaration.

2.2. The Service Provider for wrongly and/or inaccurately provided data by the Customer due to delivery delays or other problems or errors no responsibility whatsoever.

The Service Provider is not liable for damages resulting from the Customer a you forget your password, or for unauthorized persons, any username of the Service Provider becomes accessible for a culpable reason. The Service Provider makes each registration a separate one treated as a legal entity.

To change the previously recorded data after logging in, the Personal After clicking on the settings link, you can change your personal data menu item, which may also affect the data of active orders.

Resulting from the change of the registered data by the service provider no responsibility for damages or errors.

ORDER PROCESS

3.1. The essential properties and characteristics of the goods to be purchased, the use of the goods relevant instructions can be found on the information page of the specific product by including the detailed actual characteristics of the goods to the product instructions for use are included.

The Service Provider is deemed to have fulfilled the contract if the product is on the website or better than the information provided in the instructions for use has properties.

If you have any questions about the product before purchasing, our customer service is readily available. The product we sell - where this required by law - the instructions for use are included with the product.

If by chance you do not receive the mandatory instructions for use with the goods, notify our customer service immediately - before using the product - we will replace it.

If the quality and basic features of any goods on the Website, regarding its use and usability, more than what is stated on the website you need information, please contact our customer service, whose data, its availability in 1.7. can be found in point

3.2. The purchase price is always the amount indicated next to the selected product, which if not marked separately, VAT is already included.

The purchase price of the products does not include the cost of delivery, unless it is final cannot be read otherwise on the payment page.

3.3. The Service Provider reserves the right to change the prices of products that can be ordered from the Website maintains that the modification takes place at the same time as it appears on the Website into force.

The modification does not adversely affect the purchase price of the products already ordered. When initiating an online bank card payment, the electronic payment the price reduction that occurred between the sending of the notification and the receipt of the product we will not be able to refund money.

The security check of the online payment transaction takes a minimum of 24 hours use, the product can only be received after this.

3.4. If, despite all the care taken by the Service Provider, the Website is priced incorrectly surface, especially with regard to the obviously incorrect, e.g. the product is well known, significantly different from the generally accepted or estimated price, possibly a system error to a price of HUF "0" or HUF "1" that appears due to this, then the Service Provider is not obliged to a product at the wrong price, but can offer the correct price delivery, knowing which the Customer may abandon his intention to purchase.

The product images published on the website are only illustrations in some places, they are a may differ from reality.

3.5. The order was not only registered via the Service Provider's website Accept from the customer, however, everything related to the customer's data for the order field must be filled in completely. (If the Customer entered a field incorrectly fill in incompletely, you will receive an error message from the Service Provider.)

The Service Provider is ordered by the Customer incorrectly and/or inaccurately for delivery delays or other problems or errors attributable to data no responsibility whatsoever.

The Customer selects the selected products after clicking on each product "Add to cart" on the page that appears and describes the product's detailed information button to add to Cart.

To view and modify the contents of the basket, the basket can be found on the right side of the website after clicking on the icon, there is an option where you can specify the desired products quantity and the contents of the Basket can be deleted ("Removal").

If the Customer has finalized the contents of the Basket, on the label "Payment". by clicking on the interface that appears, you must log in to the Website or register must be able to place your order. After that, you can choose the delivery methods or you can enter the billing and delivery data.

If you have entered all the necessary data and selected the delivery method, then a By clicking the "Continue" button, you can choose how you want to balance the the total amount of your order.

If you have chosen one of the payment methods, click on the "Payment" button on the summary page, you can check the details of your order before placing the order, you can change the billing and shipping address, select payment and delivery method, and you can add a comment to your order.

To place the order, send the offer "Finalize the order" takes place after clicking on the caption. Placing the order is therefore the "Order is done by clicking on the "Finalization" button, which is the payment for the Customer creates an obligation.

FIX DATA ENTRY ERRORS

4.1. The Customer at any stage of the order and the order Service Provider You can enter data in the Webshop at any time until it is sent to you to correct errors on the order interface (e.g. deleting a product from the basket a by clicking "Remove".

BINDING OFFER, RECONFIRMATION OF ORDERS

5.1. The Service Provider confirms the arrival of the offer (order) sent by the Customer without delay, by automatic confirmation e-mail within 48 hours at the latest confirms to the Customer, which confirmation e-mail contains:

data provided by the Customer during the purchase or registration (e.g. billing and shipping information),
the order ID,
the date of the order,
the list of elements belonging to the ordered product, the quantity, the price of the product,
shipping costs
and the total amount to be paid.

This confirmation email only informs the Customer that a your order has arrived at the Service Provider.

5.2. The Customer is exempted from the binding offer if without delay, i.e. 48 you will not receive from the Service Provider within an hour the separate payment for the sent order acceptance email.

5.3. If the Customer has already sent the order to the Service Provider and notices an error with regard to the data in the confirmation e-mail, you should indicate it within 1 day to the Service Provider.

5.4. The order is considered a contract concluded electronically, for which the Act V of 2013 on the Civil Code, Electronic Commerce services, as well as services related to the information society CVIII of 2001 on certain issues are governed by the law.

The contract is about the detailed rules of contracts between the consumer and the business 45/2014 (II.26.) on Directive 2011/83/EU of the European Parliament and the Council on consumer rights its provisions.

SHIPPING AND PAYMENT TERMS

6.1. The Service Provider is the company delivering the goods ordered and requested to be delivered to your home on the Delivery and Payment Terms page according to readable conditions.

The Service Provider reserves the right to change the delivery fee by a the amendment enters into force at the same time as it appears on the Website. The amendment a does not affect the purchase price of already ordered products.

6.2. The service provider provides an opportunity after the fulfillment of the order For the customer to choose the delivery date, which does not indicate a specific date, is only used to select an approximate delivery interval. For a specific hour the Service Provider is unable to undertake delivery.

6.4. The Service Provider provides the services ordered on the Website to the Customer by e-mail performed at the location indicated in the order confirmation sent.

6.5. The Customer is informed about the payment methods provided by the Service Provider and collection you can find out about options on the Shopping help page.

6.6. Online bank card payments are made through Paylike's system. The bank card data will not reach the merchant. The service provider is Paylike Payment Zrt., an institution under the supervision of the Magyar Nemzeti Bank number: H-EN-I-1064/2013

RIGHT OF WITHDRAWAL

The contents of this point are exclusively your profession, occupation or business activity they apply to a natural person acting outside their scope who buys, orders, receives goods, uses, makes use of, as well as commercial communication related to the goods, recipient of the offer (hereinafter "Consumer").

The consumer is entitled in the case of a contract for the sale of the product

to the product,
when providing several products, to the last product provided,
in the case of a product consisting of several lots or pieces, the last supplied one item or piece,
if the product must be supplied regularly within a specified period, that is for the first service, the Consumer or the one indicated by him, other than the carrier fourteen (14) days from the date of receipt by a third party withdraw from the contract without giving reasons.

The consumer is entitled to the date of conclusion of the contract and receipt of the product exercise your right of withdrawal also in the period between

The consumer is not entitled to the right of withdrawal - audio in sealed packaging or with regard to image recording and the sale and purchase of copies of computer software, if after delivery, the consumer opened the packaging; - so not in advance in the case of a manufactured product based on or expressed by the consumer's instructions produced at your request, or in the case of a product that is clearly a tailored to the consumer.

7.1 PROCEDURE FOR EXERCISING THE RIGHT OF WITHDRAWAL

7.1.1. If the Consumer wishes to exercise his right of withdrawal, including his intention to withdraw must deliver a clear statement (e.g. by post or electronically by letter sent) by using the contact details indicated at the beginning of these GTC for the Service Provider.

The consumer exercises his right of withdrawal within a deadline, if the deadline specified above before it expires, you send your cancellation statement to the Service Provider.

7.1.2. The Consumer bears the burden of proving his right of withdrawal in point 7 practiced in accordance with specific provisions.

7.1.3. In both cases, the Service Provider will immediately confirm the The receipt of the consumer's declaration of withdrawal.

7.1.4. In case of cancellation in writing, it must be validated within the deadline be considered if the Consumer submits his declaration to this effect within 14 calendar days (up to on the 14th calendar day) to the Service Provider.

7.1.5. In case of notification by post, the date of mailing, by e-mail in case of notification via e-mail or the time of sending the e-mail is taken into account by the Service Provider in terms of the deadline calculation.

The Consumer sends the letter as a registered post, so that it is creditable the date of posting must be proven.

7.1.6. In case of cancellation by the consumer, the ordered product is liable for unjustified delay to be returned to the Service Provider, but no later than a declaration of withdrawal to be returned within 14 days from the date of communication.

7.1.7. The deadline is considered met if the Consumer has passed the 14-day deadline sends the product (post it or hand it over to the courier you ordered) before

7.1.8. The cost of returning the product to the Service Provider's address is borne by the Consumer unless the Service Provider has undertaken to bear these costs.

At the Consumer's request, the Service Provider arranges the return delivery, however, the cost of return transportation organized by the Service Provider is borne by the Consumer in this case, the Service Provider shall bear the cost of the return transport organized by it does not take over from the Consumer, only provides assistance in a The consumer should not have to deal with the organization of the return shipment. Consumer your request for this will be received by the Service Provider's customer service.

7.1.9. The Service Provider is unable to return the package with cash on delivery to take over. In addition to the cost of returning the product, the Consumer in connection with the cancellation no other costs are charged.

7.1.10. If the Consumer withdraws from the contract, immediately, but at the latest, the Consumer the Service Provider within 14 days of receipt of your cancellation statement refunds all compensation provided by the Consumer, including a also transport costs (paid for delivery), except those a additional costs incurred due to the Consumer being charged by the Service Provider you chose a shipping method other than the cheapest standard shipping method offered.

The Service Provider is entitled to withhold the refund until it is returned received the product, or the Consumer did not credibly prove that it returned: of the two, the Service Provider takes into account the earlier date.

7.1.11. During the refund, with the payment method used during the original transaction the same payment method is used by the Service Provider, unless the Consumer uses a different payment method expressly consents to its use; e refund method as a result of its application, the Consumer will not be charged any additional costs.

7.1.12. The consumer can only be held responsible for damage to the product for depreciation, if it is to determine the nature and properties of the product occurred due to use exceeding necessary use.

7.1.13. If you are a Consumer in the case of a contract for the provision of services, performance exercise your right of termination after concluding the contract, as well as during settlement is obliged to reimburse the reasonable costs of the Service Provider.

7.1.14. The Service Provider may demand that the product's nature, properties and resulting from use exceeding the use necessary to establish its operation depreciation or reasonable costs - if aimed at providing services performance of the contract at the express request of the Consumer before the end of the deadline has started and is exercising its right of termination - compensation.

WARRANTY

8.1. Mandatory warranty

8.1.1. Regarding the Service Provider's products, the Civil Code and 151/2003. (IX. 22.) is subject to a warranty obligation based on a government decree, which means that during the warranty period it is exempted from liability only if proves that the fault can be traced back to improper use of the product.

8.1.2. The duration of the warranty (the warranty period) with the actual performance, so a by handing over the product to the Customer, or if the commissioning is a It is carried out by the service provider or its representative, the day of commissioning.

Consumer durables are considered durable consumer goods 151/2003 on mandatory warranty. (IX.22.) in the Annex to Government Decree listed products for which the law provides a one-year mandatory warranty period prescribes. The (objective) scope of the decree is limited only to the territory of the new Hungary sold under a consumer contract and listed in the annex to the regulation applies to products.

The defect is not covered by the warranty if it is caused by the delivery of the product to the Customer occurred after, so for example, if the error

unprofessional commissioning (unless commissioning is carried out by the Service Provider, or its representative, or if the unprofessional commissioning a can be traced back to an error in the user manual)
improper use, as described in the instructions for use and management neglect, - improper storage, improper handling, damage caused.

In the event of a defect covered by the warranty, the Customer:

primarily - according to your choice - you can demand repair or replacement, unless it is impossible to fulfill the chosen warranty claim, or if it is a For the service provider, it is disproportionate compared to the fulfillment of the other warranty claim would result in additional costs, considering that the product is in perfect condition represented value, the gravity of the breach of contract and by fulfilling the warranty claim damage to the Customer's interests.
if the Service Provider did not undertake the repair or replacement, e within the time limit corresponding to its obligation, while protecting the interests of the Consumer, no can satisfy, or if the Customer to repair or replace has ceased to have an interest, the purchase price is proportionate to the Customer's choice you can request its delivery, you can correct the error yourself at the Service Provider's expense or you can have it repaired by someone else or withdraw from the contract. Minor error there is no room for withdrawal.

If the Customer is unable to purchase (start up) due to product failure asserts a replacement request within three working days, the Service Provider is obliged to a replace the product, provided that the failure is due to the intended use prevent.

Repair or replacement - depending on the product's properties and by the Customer taking into account its expected purpose - within an appropriate deadline, the interests of the Customer should be done sparingly. The Service Provider must endeavor to make the correction or replace it within fifteen days at most.

During the repair, only new parts may be installed in the product.

The part of the repair time during which it is not included in the warranty period The customer cannot use the product as intended. The warranty period is a in case of replacement (repair) of a product or a part of the product, the replaced for (repaired) product (product part), as well as as a consequence of the repair it starts again with regard to the error that occurs.

8.1.3. The costs related to the fulfillment of the warranty obligation are borne by the Service Provider burdened..

8.1.4. The Service Provider is exempted from the warranty obligation only if if you prove that the cause of the error arose after performance.

8.1.5. However, the Customer does not have the right to claim that due to the same error accessory warranty and warranty claims, and product warranty and warranty claims claim at the same time, parallel to each other. From these restrictions regardless of the rights arising from the warranty in clauses 9.1 and 9.2 they are entitled to regardless of specific rights.

8.1.6. The warranty does not affect the Customer's statutory - thus especially accessories - and the enforcement of product warranty and compensation rights.

8.1.7. If a legal dispute arises between the parties, which they cannot resolve amicably, the Customer may initiate a Conciliation Board procedure, 12.2. in point based on those indicated.

8.2. Voluntary guarantee

8.2.1. Service provider regarding the products it sells on the Website, a It undertakes a warranty (guarantee) of the duration specified in the product description, which a it can be longer than the period according to the government decree. Each is a service provider the warranty period for the products is provided by the Customer at the latest will be notified by means of the data on the warranty card (warranty card) given upon receipt.

GUARANTEE

9.1. Accessories warranty

9.1.1. The Customer is against the Service Provider in case of faulty performance by the Service Provider can enforce a warranty claim. In the case of a consumer contract, it is the Customer you can enforce it within a 2-year statute of limitations from the date of receipt warranty claims for product defects that are the product's handover they already existed at the time. Accessories warranty beyond the two-year statute of limitations the Customer can no longer assert his rights.

9.1.2. In the case of a contract concluded with a non-consumer, the beneficiary is entitled from the date of receipt you can assert your warranty claims within the calculated 1-year limitation period.

9.1.3. The Customer may, at his choice, request repair or replacement, except if the fulfillment of the request chosen by the Customer among these is impossible or a With a disproportionate additional cost for the service provider compared to the fulfillment of other needs would go

If the Customer did not or could not request the repair or replacement, so the Service Provider may request a proportional delivery of the compensation or the fault the Customer can repair it at his own expense, or have it repaired by someone else, or - final case - you can also withdraw from the contract. There is no cancellation due to an insignificant error place.

9.1.4. The Customer may switch from the chosen accessories warranty right to another one, that is however, he is obliged to bear the cost of conversion, unless it was justified, or Service provider gave a reason.

9.1.5. The Customer is obliged to correct the error immediately after its discovery, but no not later than within two months from the discovery of the error With a service provider.

9.1.6. The Customer can enforce it directly against the Service Provider accessory warranty claim.

9.1.7.9.1.7. Within six months of the execution of the contract a there is no other way to enforce your warranty claim other than reporting the error provided that the Customer proves that he purchased the product from the Service Provider (invoice or by presenting a copy of the invoice).

In such a case, the Service Provider is only released from the warranty if this is done by it overturns the presumption, that is, it proves that the fault of the product is for the Customer occurred after the handover. If the Service Provider can prove, that the cause of the error arose from reasons attributable to the Customer, the Customer is not obliged to comply with a warranty claim made by

However, after six months from the date of performance, the Customer is already obliged to prove that the error he recognized was already present at the time of performance.

9.1.8. If the Customer has a warranty claim from the product - the marked fault from the point of view of - asserts with respect to its separable part, the warranty claim a it is not considered valid for other parts of the product.

9.2. Product warranty

9.2.1. In the event of a defect in the product (movable thing), the Customer who is considered a consumer - according to your choice - the 9.1. you have the accessory warranty right specified in point can assert a product warranty claim.

9.2.2. However, the Customer does not have the right to claim that due to the same error accessory warranty and product warranty claim at the same time, parallel to each other validate.

However, in the case of a successful enforcement of a product warranty claim, the replaced The Customer shall submit his warranty claim for the product or repaired part by a against the manufacturer.

9.2.3. As a product warranty claim, the Customer can only repair the defective product or you can request a replacement. Validation of a product warranty claim against a product defect in this case, the Customer must prove it.

9.2.4. A product is considered defective if it is not suitable for sale quality requirements in force at the time of production or if the manufacturer does not have it with the properties included in the description given by

9.2.5. The Customer submits his product warranty claim to the product manufacturer can be enforced within two years from the date of issue. After this deadline e you lose your right. After discovering the error, the Customer is obliged to a report the error to the manufacturer.

You reported the error without delay within two months of discovering the error shall be deemed to have been communicated. The consumer is responsible for damage resulting from the delay in communication.

9.2.6. The Customer's product warranty claim is with the manufacturer of the movable object against your distributor (Service Provider).

9.2.7. The Civil Code according to this, the producer and distributor of the product is considered a manufacturer.

9.2.8. The manufacturer, distributor (Service Provider) is exempt only then from your product warranty obligation if you can prove that:

the product was not manufactured or marketed as part of its business activities, or

the error is according to the state of science and technology at the time of marketing you were unrecognizable
the defect of the product results from the application of legislation or mandatory official regulations.

9.2.9. One reason is sufficient for the manufacturer or distributor (Service Provider) to be exempted to prove

LIABILITY

10.1. The information on the Website has been posted in good faith, however they are for informational purposes only, for the accuracy of the information, the Service Provider is not responsible for its completeness.

10.2. The Customer may use the Website solely at his own risk and accepts that the Service Provider is not responsible for any arising during use for pecuniary and non-pecuniary damage due to intentional, gross negligence, or caused by a crime, as well as harmful to life, physical integrity, and health in addition to liability for breach of contract.

10.3. The Service Provider excludes all liability for claims made by users of the Website for behavior.

The Customer is fully and exclusively responsible for his own conduct, In this case, the service provider will fully cooperate with the acting authorities a in order to detect legal violations.

10.4. The pages of the service may contain connection points (links) which leads to the pages of other service providers. For the data protection practices of these service providers and other activities, the Service Provider assumes no responsibility.

10.5. It may be made available by the Customers during the use of the Website the Service Provider is entitled, but not obliged, to check the content and the published regarding content, the Service Provider is entitled, but not obliged, to engage in illegal activities to look for signs of continuation.

10.6. Due to the global nature of the Internet, the Customer accepts that the Website taking into account the provisions of the relevant national legislation during its use is acting.

If any activity related to the use of the Website is the Customer is not allowed according to the law of your country, the Customer is solely responsible for the use the responsibility.

10.7. If the Customer detects objectionable content on the Website, he is obliged to do so notify the Service Provider immediately. If the good faith procedure of the Service Provider finds the indication to be well-founded, the information is entitled without delay to delete or modify it.

COPYRIGHT

11.1. The Website is protected by copyright.

The service provider is the copyright holder or the authorized user a Website and during the provision of services available through the Website to all displayed content: any author's work or other intellectual property creation (including, among others, all graphics and other materials, the Website the layout and editing of its interface, the software used and others solutions, ideas, implementation).

11.2. The content of the Website and certain parts on a physical or other data medium saving or printing for private use or the Service Provider permitted with prior written consent.

Use beyond private use - for example storage in a database, passing on, publishing or making available for download, commercialization – only possible with the prior written permission of the Service Provider.

11.3. In addition to the rights specifically defined in these GTC, registration, the use of the Website or any provision of the General Terms and Conditions does not confer any right For the customer, any trade name or trademark on the Website interface for any use or exploitation.

This is necessary for the display associated with the intended use of the Website in addition to temporary reproduction and copying for private purposes, these are intellectual works not in any other form without the prior written permission of the Service Provider can be used or utilized.

COMPLAINT OPTIONS

12.1. Complaints handling

The Customer's consumers related to the product or the Service Provider's activities you can present your objections at the following contact details:

Customer service (Customer service):

Email: info@renterest.hu

The Customer's consumer objection related to the product or its activity 12.1. you can submit it at the contact details specified in point

According to the current legislation, the oral complaint (in business) is handled by the Service Provider immediately investigates and remedies as necessary, if the nature of the complaint is such allows.

If the Customer does not agree with the handling of the complaint, or the immediate investigation of the complaint is not possible, then the Service Provider about the complaint and related to it he shall immediately take minutes of his position and a copy thereof in the event of a verbal complaint submitted in person, a copy will be handed over to the Customer on the spot, in the case of a verbal complaint communicated over the phone, it must be sent to the Customer in writing at the latest sent at the same time as the substantive response specified in the complaint section, and a further proceed according to the provisions regarding the written complaint.

The Service Provider identifies the verbal complaint communicated over the phone as the previous order identifier number, which helps the retrievability of the complaint.

The Service Provider is obliged to submit the written complaint within thirty days after its receipt to examine and answer in substance, and to make sure that the answer is Get to the customer. If the complaint is rejected by the Service Provider, it is its bound position to give reasons in his substantive response to rejection.

The minutes of the complaint and a copy of the response are provided by the Service Provider must keep it for five years.

The Service Provider shall consider the objections presented by the Customer in accordance with Article 12.1. specified in point you can contact us directly, during the opening hours of the customer service.

12.2. Other legal remedies

If there is a consumer dispute between the Service Provider and the Customer During negotiations with the service provider, the following rights are not settled options are open to the Customer:

Filing a complaint with the consumer protection authorities.

If the Customer detects a violation of his consumer rights, he is entitled to file a complaint contact the competent consumer protection authority according to your place of residence. The complaint after its evaluation, the authority decides on the conduct of the consumer protection procedure.

Conciliation body

With the quality and safety of the products and the product liability rules related to its application and the conclusion and performance of the contract for the purpose of the out-of-court, peaceful settlement of a consumer dispute, the Customer's procedure can initiate with the competent professional chamber according to the seat of the Service Provider at an active conciliation body.

In the application of the rules applicable to the Conciliation Board, the individual is considered a consumer statutory civil society organization, church, condominium, housing cooperative, micro-, small- and also a medium-sized enterprise who buys, orders, receives, uses, makes use of, or is Recipient of commercial communications and offers related to goods.

Contact details of the Budapest Conciliation Board:

1016 Budapest, Krisztina krt. 99. III. em. 310.

Mailing address: 1253 Budapest, Pf.: 10.
E-mail address: bekelteto.testulet@bkik.hu
Fax: 06 (1) 488 21 86
Telephone: 06 (1) 488 21 31

Court proceedings

The customer has the right to file a claim arising from a consumer dispute before a court 1959 on the Civil Code for its enforcement in the framework of civil proceedings FACE. Act and Act V of 2013 on Civil Procedure according to its provisions.

OTHER PROVISIONS

13.1. The Renterest web store is an information system based on Linux/PHP, security degree is appropriate, using it does not pose any risk, however, we recommend that you do it the following precautions: use virus and spyware protection software with an up-to-date database, install operating system security updates.

Shopping on the Website assumes that the Customer has Internet technical and knowledge of its technical limitations and the potential for errors associated with the technology acceptance.

13.2. In the Service Provider's specialized stores and online store, only in households serves orders for quantities used.

13.3. The Service Provider is entitled to unilaterally modify the terms of these Terms and Conditions at any time. The Service Provider informs the users about the modifications, before they come into effect informs you by e-mail. For registered users when the changes take effect they must be expressly accepted by the site when logging in to the site for use.